Reference

How olx178 Handles Your Personal Information

This Privacy Policy covers every piece of information you share when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and correct dataCookie and session controlsClear data retention policy

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Data We Collect and Why We Keep It

olx178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the basics: your name, email address, phone number, and the payment details tied to your DANA, OVO or GoPay wallet. Every deposit and withdrawal creates a transaction record on your account — we keep this to verify

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your wallet ownership and process cashouts correctly. If you contact support, that conversation is also logged so we can follow up accurately. We also collect technical data: your device type, browser session, and IP address. This helps us detect unusual login attempts and keep your account
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secure. We do not sell this data to third parties. Cookies on our site track session state and preference settings — you can adjust cookie behaviour through your browser at any time. Access to your personal data and the services described here is subject to local
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law and is available only where permitted in your region. If you are accessing olx178 from Palembang or anywhere else in Indonesia, the same data rights apply — you can request a copy of your information or ask us to correct inaccurate details by reaching out
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through the channels listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Support Open the live chat window from any page on the site. Our team can handle data access requests, correction queries and account privacy questions directly through chat.

Email Data Request Send your data access or deletion request to our support email. Include your registered account name and the wallet type you use — DANA, OVO or GoPay — so we can locate your records quickly.

Account Help Centre Log in, head to your account settings, and use the Help section to submit a privacy query. Requests submitted through your logged-in account are verified faster than anonymous emails.

HOW WE PROTECT IT

Data Handling You Can Check

We apply encryption to your account data at rest and in transit. Payment records linked to DANA, OVO or GoPay are stored separately from browsing data and are only accessed when processing a transaction or responding to a verified support request. Your account password is hashed — we never store it in plain text, and our team cannot read it.

Encrypted Account Storage

Your login credentials and wallet details are encrypted using standard SSL protocols. Nobody on our team can view your raw password or your full payment account number.

Cookie Transparency

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these at any time through your browser settings — your account data is unaffected.

Data Retention Window

We retain your account data for as long as your account remains active and for a period after closure as required by applicable law in your region. You can request deletion once that window has passed.

Who Can Access Your Data

Only authorised team members handling account support or payment verification can access your personal records. Access is logged internally and reviewed to prevent misuse.

Your Privacy Questions, Answered

Common questions about how we collect, store and handle your data — covering your account, your wallet activity and your rights under this policy.

We collect your name, email, phone number and the e-wallet details you use — DANA, OVO or GoPay. We also log your device type and login session data for security checks.

Yes. Submit a data access request through live chat or your account's Help section. Verify your identity with your registered phone number, and we'll prepare your data summary.

Open a support chat or email us with the specific field that needs correcting — name, phone number or wallet type. We'll update it after verifying your account ownership.

We do not sell your data. Payment records linked to your DANA, OVO or GoPay wallet are only shared with the payment processor needed to complete your specific transaction.

We retain records for a period required by applicable law in your region after account closure. You can request deletion once that retention window has ended by contacting support.

We use session and preference cookies only. They don't track you across other sites. Clear them any time from your browser settings — your account and transaction history stay intact.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How olx178 Handles Your Personal Information

Reach Us About Your Data

Data Handling You Can Check

Encrypted Account Storage

Cookie Transparency

Data Retention Window

Who Can Access Your Data

Your Privacy Questions, Answered

01 What personal data does olx178 collect when I open an account?

02 Can I request a copy of the data olx178 holds about me?

03 How do I ask olx178 to correct inaccurate information on my account?

04 Does olx178 share my payment data with third parties?

05 How long does olx178 keep my data after I close my account?

06 How do cookies on olx178 affect my privacy?

Privacy Policy

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